Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what's missing from the site? This page covers the ways to reach Crypto Casinos and what we can (and can't) help with.

How to Get in Touch

Email is the best way to reach us. Write to [email protected] and a real person on the team will read it. We aim to reply within a couple of working days, though it can take longer if we're mid-way through an update to our rankings or checking a licensing detail with an operator.

Tell us up front what your message is about — a review query, a correction, a general question — and we can route it faster.

What We Can Help With

• Questions about our reviews and rankings — if you want more detail on how we assessed a specific site from our list, or why one ranks above another, ask us directly.
• Corrections — bonus terms, licensing details, and coin support change often at crypto casinos. If something on the site looks out of date, tell us and we'll check it.
• Content suggestions — if there's a coin, a game category, or a topic around US crypto gambling you think we should cover, we're open to hearing it.
• Site or operator issues — problems with an operator itself (a delayed withdrawal, a blocked account, a bonus dispute) are between you and that casino's support team. We can point you toward general guidance, but we don't manage individual player accounts or disputes.
• Partnership or media enquiries — if you represent a company or publication and want to discuss working with us, introduce yourself and outline what you're proposing.

What We Can't Do

We're a review and comparison site, not an operator, a payment processor, or a regulator. That means we can't:

• Access, verify, or recover funds in an operator's account on your behalf
• Guarantee a bonus, withdrawal, or outcome at any of the sites we cover
• Provide tax or legal advice — for questions about gambling winnings or crypto gains, speak to a qualified tax professional
• Confirm whether a specific offshore casino is legal to use from your particular state; that depends on your own state's laws, which we'd encourage you to check directly

If You're Worried About Your Own Play

If gambling has stopped feeling fun, or you're finding it hard to stop, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. It's free, confidential, and available whether or not you play at a state-regulated site. Note that offshore crypto casinos don't always offer the same self-exclusion tools or player protections as regulated US operators, so if you use one, it's worth checking directly what controls it actually provides before you rely on them.

All content on this site assumes readers meet the applicable age minimum — 18 or 21, depending on the operator and your state — and is intended for adults only.

Before You Write In

A few things that help us help you faster:

1. Check whether your question is already answered on the relevant review page — bonus terms, coin support, and licensing details are usually covered there.
2. Include the name of the specific casino if your question relates to one of our reviewed sites.
3. If you're reporting an inaccuracy, let us know where you saw it and what the correct information should be, if you have a source.

If you're comparing options outside the US as well, our page on trusted non-GamStop casinos in the UK covers a related market with its own rules.

We read every message that comes in. Thanks for taking the time to reach out.